Technical Documentation
In many years we have learned to meet the informational requirements of safety and security-critical international projects.
The focal points of our experience in technical documentation are HealtCare, Automotive and Software compliant to the following standards:
- Quality standard ISO 9001:2000
- Quality standard ISO 13485 (medical)
- Medical devices guidline (93/42/EWG)
- Quality System Regulation 21 CFR Part 820 (medical devices, USA)
- FDA 510(k) (medical devices, USA)
- V-Modell 97 / XT
- ISO/IEC 15504 (SPICE)
An investment that pays off
We take technical documentation as a tool that features usability, correctness, efficiency, safety and completeness.
The answer to the question which information is required when and where is closely connected with:
- the technology in use
- internal corporate processes
- internal and external project flow
We offer
- Broad technological knowledge
- Experience in process and project design
- Experiences handling high standards
- Analytical methods
- Comprehensible and usable presentation of information
We design technical documentation to be an efficient tool at all levels of your company.
Editorial work
In German and English language we create, maintain and localize your:
- User manuals
- Operating manuals
- Assembly instructions
- Software manuals
- Handbüchern
- Service instructions
- Accompanying documents
- Training documents
We help managing outdated information:
- Updating and localizing exisiting documentation
- Migration of outdated data formats
- Modularization of information
- Implementation of up-to-date CMS, DMS and single-source solutions
Consulting
We offer advice, support and solutions for the:
- Creation and maintenance of your editorial guideline and documentation standard
- Creation and maintenance of process and application trainings
- Compliance to regulatory requirements for technical documentation
- Change management
- Issue/complaint tracking, management and reporting
